Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Warranty

  • Each ticket that you submit to the technical support staff will be responded to within less than 60 minutes. The general inquiries shall be addressed immediately. However, if the assistance question you have sent us calls for the assistance of an experienced administrator, we are going to address the ticket to him and will let you know about the delay.

  • Top quality support service

  • Expert Tech Assist Service

  • We will offer you 24 hours a day client support by using a lightning fast ticket solution built into your Control Panel. You can easily contact us at any time about any of the apps that come installed in advance on the virtual server, this includes the selected Linux distribution, the server management panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Hosting Control Panel that is available totally free in your virtual server, you will find a content rich Help section, containing all you should learn about taking care of your web pages and programs. We have added a wide selection of how to articles and video courses that present the common web site managing tasks in an easy to read form.